Account Managers
Whether your need is big or small, our dedicated team of account managers is here for you.
All managed, all the time. That’s the NetFire guarantee.
Many hosting companies simply won’t deliver comprehensive support, expecting customers to handle IT management while also running their businesses. At NetFire, we do things differently. Our company was founded on the philosophy that success is a partnership. That’s why we take the quality of your hosting environment as seriously as you do – to keep all your processes running smoothly, our staff has to remain responsive to your needs. This means that in addition to enterprise-grade hardware and innovative software solutions, you also get completely dedicated service from our IT experts. No matter the time of day or night, your account manager is always just seconds away.
Each dedicated account comes with round-the-clock support from NetFire’s IT specialists and a client-focused SLA defining our responsibilities to you. Choosing your own managed hosting environment might sound difficult, but NetFire makes it hassle-free:
Pre-Sales Engineering Account managers assess each client’s needs so we can create a unique service portfolio that matches their needs.
Comprehensive Support Once your account is created, our team pro-actively monitors your processes 24 hours a day, 7 days a week. We’re available to address any concerns whenever you ask.
Custom Solutions Have a question about your service? Your account managers can help create a solution that works for you.
As a fast growing company, we have come to realize just how important it is for the success of our business to have reliable, managed hosting provided by NetFire. Not having to worry about downtime during even the busiest holidays helps us focus on what we do best.
– Quantum Networks